Contact Us
I'm In The Book is a founder-run business. There is no call center and no support queue — your message goes straight to the founder, the same person who reviews every page of every book before it goes out the door.
Write to [email protected]. Emails are answered personally, normally within 24 hours.
Help With an Order
The fastest way to get help with a book already in progress is to use the private link in your confirmation email — just reply to that email and we'll see exactly which book you mean. Lost the link? Visit Find My Book and we'll send it again to the email address you ordered with.
If you spot a mistake, such as the wrong photo or a misspelled name, email us right away. If we catch it before your book is created or printed, we fix it at no charge. The full policy is in our Happiness Guarantee.
Gift, Press & Partnership Inquiries
Bulk gift orders, press questions, retirement-community partnerships, and anything else all go to the same address: [email protected]. Tell us what you have in mind and you'll get a real answer from a real person.
Where We Are
We're based in Central Florida, USA, and our hardcover books are printed and shipped from within the United States. You can read more about how the books are made on our About page.